Brands We Have Worked With

The VTRS Approach
Built on execution. Designed for elevation.
Trustworthy Built on a foundation of reliable execution because we know what it takes to run systems that don't fail. Whether you need operations support or career guidance, we deliver.
Collaborative We've worked alongside coordinators, assistants, and ops experts who quietly held everything together. Now we help them get the recognition they deserve.
Tried & Tested Years of supporting businesses like Spotify, Sky, and ASOS taught us something powerful: the best strategic leaders often start in execution roles.

What People Are Saying From VTRS clients to career pivoters real results.

Helen - Founder
Lesha came in as our Operations Consultant and completely transformed how we work. She identified gaps we didn't even know existed and built systems that actually stuck. Our team has deeper clarity on processes, and everything runs smoother because of the structure she put in place.

Shaun- Founder
We brought Lesha on as Operations Director to prepare for our festival, and she delivered exactly what we needed. She automated our staff and customer systems, making everything run seamlessly. Her ability to see what needs to happen and actually implement it was invaluable to our success.

Luke- Co-founder
Lesha didn't just manage operations she built the backbone of our business. She introduced processes we didn't know we needed, streamlined our workflows, and gave our team the structure to scale. Her strategic approach to operations made all the difference.

Volnie- Director
Working with Lesha was a game-changer for our operations. She came in, assessed what wasn't working, and implemented systems that eliminated chaos. Her attention to detail and ability to coordinate complex moving parts gave us the reliability we desperately needed. Highly recommend.
Are You Ready to Pivot?
What Can I Do For You?Clear answers. Real results.
FOR YOUR BUSINESS
━━━━━━━━━━━━
build operations that scale: ✓ Systems & automation ✓ Process optimization
✓ Team structure & workflows Trusted by Spotify, Sky, ASOS, and more.
FOR YOUR CAREER
━━━━━━━━━━━━
I help professionals pivot into leadership:
✓ Business Analyst roles
✓ Project Manager positions
✓ Operations leadership
The Professional Pivot Method results in
90 days.
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PhD Researcher | 20 Years of Expertise │ Expert guidance. Trusted by industry leaders.
About Us
Who I Am
I'm Lesha Graham, a
PhD researcher, operations expert, and career strategist. Over the past 20 years, I have built operations systems for brands like Spotify, Sky, and ASOS. I have witnessed market shifts and adapted each time.
Currently, I focus on two main areas:
1️⃣ Helping businesses scale through improved operations (including systems, automation, and Scrum).
2️⃣ Assisting professionals in pivoting into strategic leadership roles (such as Business Analyst, Project Manager, and Operations) using The Professional Pivot Method.
My approach is straightforward: expert guidance with no pretense. Let’s get to work.ightforward: expert guidance with no pretense. Let’s get to work.

